Karen Martel Hormones | Hormone Health & Weight Loss for Women
All articles

What do I do if I receive the wrong item in my order?Updated 3 months ago

We are sorry to hear you received the wrong item in your order! 

Include a photo of the item received and the name of the missing item(s). Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped separately.

If one or more of your ordered items was on back order please note that it may be coming in a second package.

Please report your order issue to our team via email for further assistance at [email protected].

Was this article helpful?
Yes
No