We are happy to assist with instructions on how to cancel your subscription. 1. Login into your account https://karenmartel.myshopify.com/a/subscriptions/login. 2. Click Subscriptions. 3. Locate your subscription and click Manage. 4. Click Cancel Sub
We are happy to assist with instructions on how to update your subscription. 1. Login into your account https://karenmartel.myshopify.com/a/subscriptions/login. 2. Click Subscriptions. 3. Locate your subscription and click Manage. 4. Click Change ite
We are happy to assist with instructions on how to cancel your subscription.1. Login into your account [Link to login page]2. Click [Subscriptions]3. Locate your subscription and click [Manage]4. Click [Skip Shipment]. Proceed to complete the steps t
We are sorry to hear you received the wrong item in your order!. Include a photo of the item received and the name of the missing item(s). Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped se
Sorry about that. Please make sure you’ve created your account and then activate your account to log in to the new site. You should have gotten an email from us to activate the account. Need to resend the email? Click here: https://karenmartel.com/ac
Delivery times vary depending on the destination and the shipping method selected. • Standard Delivery: Typically arrives within 5-10 business days.• Express Delivery: Typically arrives within 7 business days.• Premium Delivery: Typically is 5
At Karen Martel, we strive to ensure every order reaches you in perfect condition. If your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any information
Yes, we offer refunds and exchanges within 10 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that if opened we can not accept it back.
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Track here: https://karenmartel.com/apps/parcelpanel
To apply a promo or discount code:• Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order.• Only one code can be used per order. Some codes expire.
Orders can be canceled within 2-4 hours. Please email our team with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we can make it happen. After this period, we may not be able to cancel.
We’re sorry your item(s) have damage! Some items break during shipment. We’ll do our best to help.Please email our team with an image of your damaged item for further assistance. [email protected]
[No international shipping]. Our standard shipping time within US is 7-10 business days. Shipping charges, if applicable, will be calculated and displayed at checkout. Please note that delivery times may vary. See more on our bottom menu.
Refund and Returns Policy. At Hormone Solutions customer satisfaction is our priority. We stand behind the quality of our products and services and want you to be completely satisfied with your experience. Below are the terms and conditions of our Re
Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 5 business days for the refund to reflect in your account.
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in
Domestic Shipping US: We offer standard shipping on orders flat rate $8.99. We also offer expedited shipping for $12. Canadian Shipping: Can vary based on the size of the order. Not all products can be sold into CANADA.
Our return policy allows returns for unopened products purchased in the last 15 days. If you'd like to proceed with a return, please visit our Return Policy Page: https://karenmartel.com/pages/refund_returns
Our return policy allows returns or exchanges for unopened products purchased in the last 15 days. Please note that sale items are not eligible for return. Read our Return Policy here: https://karenmartel.com/pages/refund_returns
No. We do not offer free shipping at this time.
Thank you for reaching out and we are sorry to hear that you are having some health issues. We cannot give out medical advice. To get started, please visit our Work with Us page for instructions on booking an appointment. You can also explore our gro
Thank you for reaching out and we are sorry to hear that you are having some health issues. We cannot give out medical advice. To get started, please visit our Work with Us page for instructions on booking an appointment. You can also explore our gro
We certainly want you to be happy with our products. We ask that you first attempt to clean any air bubbles that may have caused the blockage. 1. Shake the bottle vigorously2. Give a few hard pumpsIf this doesn't work or the pump top is actually dama