Product Questions
What is BIEST: Estro2 Rejuvenate, and how can it help me?
BIEST: Estro2 Rejuvenate is a bioidentical hormone cream containing estradiol and estriol. Estrogens have been shown to help alleviate hot flashes, night sweats, mood swings, and vaginal dryness. It can also supports skin elasticity and bone density,
How does Estradiol: Estro Vitality benefit women in menopause?
Estro Vitality contains estradiol. Estradiol, has been shown to help reduce. symptoms like hot flashes, vaginal dryness, and mood instability. It can also aids in maintaining bone density and heart health.
Why should I use Progesterone: Progest Calm?
Progest Calm contains progesterone. Progesterone has been shown in research to help address symptoms of estrogen dominance, including insomnia, anxiety, and irritability. It can promote better sleep and can improve overall well-being.
Do you ship to Canada?
Due to ongoing shipping delays and trade restrictions between the U.S. and Canada—including a Canada Post overtime ban and new tariffs—we’re currently unable to ship to Canada. We’re monitoring the situation closely and hope to resume shipping once
My coupon code is not working
Coupon codes can't be applied to a subscription, bundles or any other discounts. Regarding your order: the KM15 code is a one-time use coupon, so if you’ve used it before, that would explain why it didn’t work this time. Unfortunately, we’re not able
Product Results & Expectations
Results can vary from person to person. Some users notice a difference quickly, while for others it may take a few months. In our studies, participants observed improvements in pore size, wrinkle depth, and collagen production within three months.
Pump not working, unable to get cream out of bottles
Thank you for contacting us about the issue with your pump. We apologize for any inconvenience this may have caused. Sometimes, airless pump bottles can develop air bubbles that prevent dispensing. Please try shaking the bottle vigorously and then pr
I take 100mg progesterone per day orally. What would be the equivalent with this oil?
Thanks for your question! While I can’t provide medical advice or suggest direct substitutions for prescribed medications, I can share some general information for context. When taken orally, about 100 mg of progesterone is typically metabolized down
What is the the Vitamin E base in your products?
Sunflower
Difference between Estro Vitality Pro drops and Estro Vitality Cream
The differences come down to concentration, absorption and user preference. The Estro Vitality Pro Drops oil is more concentrated and designed for women who want a potent dose in a small amount of product. The oil absorbs quickly, and since it’s a pu
Are these prescription hormones?
No our products are not prescription based formulas. They are OTC cosmetic creams and oils that contain USP grade hormones. We do offer prescription medications through our third party medical providers. If you are interested please contact support@k
Are you able to prescribe hormones?
Yes, we can offer prescription HRT through a third party physicians network and they can prescribe in every state. Check out all our services here: https://karenmartel.com/pages/private-coaching-1.
Do I have to use progesterone if I use estrogen products?
Yes — we always recommend using progesterone alongside any estrogen-based product. Even facial or topical estrogen creams, when used regularly, can raise systemic estrogen levels. While the absorption may be lower, progesterone is still important to
Can I get testosterone cream from you?
Yes — we do offer testosterone therapy for women, but it’s available by prescription only. Testosterone is a Schedule IV (controlled) medication in the U.S., which means it cannot be sold over-the-counter or included in non-prescription products. Bec
How can KION Amino Acids support weight management?
KION Amino Acids help maintain muscle mass, support metabolism, and provide energy, addressing weight and fatigue challenges common in menopause.
Why should I consider Thyroid Fixxr for weight gain?
Thyroid Fixxr supports thyroid health and metabolism, helping manage weight gain and fatigue related to hormonal imbalances.
Can Estro vitality be used on the face right?
Yes. It can be used on the face. The Vitality is a low dose of estrogen 2.5mg and no Estriol, so not considered a BIEST, but it is beneficial for the face.
What is the difference between Rejuvenate and Vitality Creams?
The Rejuvenate has estriol and estradiol at a higher concentration of estradiol in the product than the Vitality. Which is great for the vagina and the face. The Vitality is a low dose of estrogen 2.5mg and no Estriol, so not considered a BIEST, but
Defective tube, I can not get the product out. What to do?
Although this does not happen often. There are times when air has cause a block in the pump. The best course of action is to give this a few vigorous shakes and a couple hard pumps and this should clear the air bubble and get the product to flow agai
How much of should I use of your products?
We're excited to help you with your hormone needs. Although we can’t provide personalized medical advice through our customer service, you can review our product user guide to help determine which of our products might be a good fit for you. If you'r